Privacy Policy
Welcome to Drag Digital (“we,” “our,” or “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our digital agency ecosystem, including our subsidiaries.
Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site depends on the content and services you use, and includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you choose to participate in various activities related to our services, such as filling out contact forms, subscribing to newsletters, or initiating a project brief.
Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
Project and Business Data: Information related to your business, Shopify/WordPress store specifications, or digital assets that you share with us during strategy consultations or project onboarding.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
Deliver high-performance website design, branding, and development services.
Manage your account, project billing, and client relationship.
Respond to product development requests, technical support inquiries, and customer service needs.
Send you marketing communications, newsletters, and targeted updates regarding Drag Digital and our subsidiaries (with your consent).
Optimize our website performance, user experience (UX), and search engine optimization (SEO) strategy.
Prevent fraudulent transactions and monitor against theft or unauthorized digital activity.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery (e.g., automated CRM platforms), hosting services, and customer service.
Subsidiaries and Affiliates: We may share your information with our dynamic network of specialized digital subsidiaries to seamlessly deploy on-demand creative and technical teams for your projects.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Security of Your Information
5. Your Privacy Rights
Depending on your geographical location (such as the UK, EU, or North America), you may have specific rights regarding your personal data under regulations like the GDPR or CCPA. These may include:
The right to request access to and receive a copy of your personal data.
The right to request rectification of inaccurate data or completion of incomplete data.
The right to request the erasure of your personal data (“the right to be forgotten”).
The right to withdraw your consent to data processing at any time.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies and Tracking Technologies
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Drag Digital